One Year Limited Warranty

Misfit Boards operated by Arbor Artis, L.L.C. 

Effective date: September 22, 2026 

Warrantor: Arbor Artis, L.L.C., operating as Misfit Boards. Contact: care@misfitboards.com. Mailing address: 41 Watchung Plaza, Suite 92, Montclair, NJ 07042, United States. This written warranty is separate from our 30-day satisfaction guarantee and does not replace rights provided by law. 

Products people and period covered 

We warrant Misfit Boards cutting boards purchased directly from Misfit Boards against defects in materials and workmanship under normal intended use and reasonable care for one year from delivery. Coverage includes standard, discounted, and custom or personalized Misfit Boards cutting boards. It extends to the original retail purchaser and the first recipient of a board purchased as a gift; it does not extend to later resale purchasers under this voluntary warranty, without limiting rights those persons may have by law. 

This board warranty does not cover separately sold oils, waxes, apparel, gift cards, or other merchandise unless its listing expressly includes it. Such goods retain any applicable separate warranty and legal protections. Routine registration is not required. A timely reported covered claim remains eligible while it is being resolved even if the year ends during the process. 

What is covered and what is not 

Covered defects include a failed glue joint, separation, or other structural fault attributable to our materials or workmanship, rather than damage caused by misuse or improper care. Natural wood characteristics are not defects by themselves, but they do not excuse a structural, safety, or material conformity problem. 

This voluntary warranty does not cover normal knife marks, normal surface wear, gradual color changes, routine maintenance or refinishing, dissatisfaction with a natural grain pattern accurately described before sale, accidental impact, or damage actually caused by soaking, dishwashing, prolonged moisture, excessive heat, improper storage, neglect, or an unsuitable alteration or repair. 

We assess cause fairly. Using another brand of suitable conditioner, performing ordinary care, or obtaining third-party service does not automatically void this warranty. An exclusion applies only to the damage the excluded act or condition caused; an unrelated manufacturing defect remains covered. 

Our remedy and shipping costs 

For a covered claim, we will, at our expense, repair the board, provide a replacement of comparable quality and value that you accept, or refund the price paid for the affected board plus refundable item tax and attributable original shipping. We may first offer a reasonable repair. If repair or replacement cannot be completed within a reasonable time, or attempts fail to correct the covered defect, we will provide an appropriate refund. Any more favorable remedy required by law remains available. 

For a covered claim, we pay the necessary inspection, materials, labor, and shipping within our service area. If a return is needed, contact us so we can provide a label or approve another arrangement. We will not impose an undisclosed inspection or repair charge. If we conclude a problem is not covered, we explain why before offering any optional paid work; you may decline it. 

We aim to complete a covered repair, replacement, or refund within 30 calendar days after receiving the board and information reasonably necessary to assess the claim. If that cannot be done, we communicate the reason and proposed resolution, without limiting your legal remedies. Our payment to you does not depend on recovering money from a carrier or supplier. 

A repaired or replacement board remains covered for the balance of the original one-year period, with that period extended by the time the board was in our possession for covered service, or any longer period required by law. For a refund, we issue it to the original payment method where possible. A gift claim may be handled with the purchaser to complete a money refund. 

How to obtain service 

  • Contact care@misfitboards.com, or mail a claim to Misfit Boards / Arbor Artis, L.L.C., 41 Watchung Plaza, Suite 92, Montclair, NJ 07042, United States, within the one-year coverage period. Explain what happened and provide an order number, receipt, or other reasonable proof of purchase and delivery. 
  • Provide reasonable photos or other information if available so we can assess the issue. We may need to inspect the board, but do not require registration, original packaging, or proof of a purchase of our care products. 
  • Follow the return instructions and use protective packaging. We provide a label or other reasonable arrangement for a covered return. Keep proof of carrier acceptance. Contact us if packaging or an accessibility issue makes the process difficult. 

Service under this warranty is administered by Arbor Artis, L.L.C.. We do not require a paid claim service, mandatory arbitration, or use of an informal dispute program before you can pursue a legal remedy. Request a free paper copy of this warranty by email or by writing to the mailing address above. The online copy is at misfitboards.com/pages/limited-warranty. 

Your legal rights and our commitment 

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. We do not disclaim implied warranties or shorten their legally applicable duration. The liability cap and consequential-loss exclusion in our Terms and Conditions do not limit claims under this written warranty or an applicable implied warranty. 

We believe in doing the right thing. If a concern falls outside this written warranty, please still contact us. We will listen and consider a practical goodwill solution. This additional willingness to help does not convert the one-year warranty into unlimited or lifetime coverage, and it never reduces a promise we have made or a remedy the law requires.